Frequently Asked Questions

Q: How long does activation take?
A: Most eSIMs activate instantly after installation.

Q: Do I need a physical SIM card?
A: No, AROVIX works entirely digitally using eSIM technology.

Q: Can I keep my WhatsApp number?
A: Yes, installing an eSIM does not affect your existing number.

Q: Which devices are supported?
A: Most recent iPhone, Samsung Galaxy, Google Pixel and other eSIM-compatible devices are supported.

Q: Can I use hotspot?
A: Yes, hotspot is available on most plans unless stated otherwise.

Q: When does my plan start?
A: Depending on the plan, validity starts either upon installation or first connection to a supported network.