Support Center
Need help with your AROVIX eSIM. activation , QR code, or an existing order ?
Our support team is available to assist you with installation, troubleshooting, and travel connectivity questions.
Contact Information
WhatsApp Support
+44 7575 382036
Support Email
support@arovix.io
Business Inquiries
info@arovix.io
Business Hours
Monday – Sunday
08:00 – 22:00 UTC
Average Response Time
Within 2–12 hours during business hours
Frequently asked questions
How do I activate my eSIM?
After purchase, you will recieve your eSim QR code by email. Scan the QR code and follow the instalation instructions on your device.
Which devices support eSIM ?
Most recent iPhone, Samsung Galaxy, Google Pixel and many modern smartphones support eSIM Technology
Can I keep my WhatsApp number?
Yes. Installing an eSIM does not affect your WhatsApp account or your primary phone numbe
What should I do if my eSIM is not working?
Please make sure mobile data is enabled and data roaming is turned on for your eSIM profile.
Can I reinstall my eSIM?
Most eSIMs can only be installed once. Please do not delete your eSIM unless advised by our support team.